Profession: Lead Founder & MD – LQC

Role: Educationist & Lead Trainer/Training Expert

Kayumbi helps clients maximize their individual learning and performance by:

• Linking individual performance to the organization’s strategic intent
• Building leadership capabilities at all organizational levels
• Creating interventions to better understand conflict and the benefits of resolution
• Recognizing and building on diverse capability sets
• Using self-awareness and collaboration to meet personal and organizational objectives

Areas of Expertise

Learning and development

Talent management

Leadership development

Relationship management

Coaching and mentorship

Competence-based interviewing

Facilitation skills development

Customer Experience

Trainer of Trainers

Performance management

Education Received

Masters Of Business Administration(HRM) Degree, Kenyatta University, Kenya

Bachelor’s Degree, Education. Kenyatta University, Kenya

Diploma in Human Resource Management, Kenya Institute of Management, Kenya

Professional Members & Studies

Member, Institute of Human Resource Management (IHRM) Kenya

Member, Pamoja Kenya Mentorship Alliance (P.A.K.E.M.A) Organization.

Member, Institute of Chartered Mediators and Conciliators (ICMC)

Member, Association of Talent Development (ATD)

Member, Institute of Customer Service (ICX-Kenya)

Member, Learning Performance Institute(LPI-IFC)

Member, International Customer Experience Professional Association

Mentorship Certification, ICF Mentor Coaches, 2021

Coaching Skills Certificate, Academy of Executive Coaching & Career Connections, 2019.

Certified Leadership Development Facilitator, Deloitte & Development Dimensions International, 2013.

Trainer of Trainers – Chartered Institute of Professional Development (CIPD), 2015.

TPMA Master Trainer - LPI IFC - (UK) 2019

Culture Change Implementor: Quest Worldwide (UK)-2020

CHRP- (Institute of Human Resource MGMT)-Kenya, 2019

Facilitator with Franklin Covey ICE Training & Consultancy, 2017

Customer Experience -Master Class-; ICX, 2018

Profession: Consultant

Role: Key Expert

I am a dynamic individual who leads by example; inspiring and motivating my teams towards excellence by building and maintaining authentic relationships with them.

I am able to evaluate current business practices from a strategic perspective, focusing on long term issues, and concentrating on solutions that integrate the needs of different business units. My strength lies in my ability to define and solve complex problems, linking innovation with implementation, recognizing assumptions, understanding agendas and evaluating arguments. I excel at anticipating consequences of decisions and obstacles to their implementation. While I analyze processes in detail, I am also able to relate them to the larger strategic picture. I am steady, precise, detail-oriented and professional. personal attributes MBA Graduate of University of Cumbria in Leadership and Sustainability. I also have a BSc. Business Administration; Magma Cum Laude, Concentrations in Marketing and Management from United States University Africa (USIU –A). I am active, hard-working, competitive and eager to get ahead. I am willing to take initiative in a group and enjoy leading roles on team projects. I am flexible and spontaneous and can work on several problems simultaneously. I enjoy working in fast paced environments with changing priorities, as this brings out my creativity. I am open minded, curious and imaginative. I enjoy working with diverse teams.

SKILLS AND COMPETENCIES

Learning Systems Facilitation and Trainer Certification: DDI (USA)

Culture Change Implementation: Quest WorldWide (UK)

Trainer of Trainer: CIPD (UK)

CRM Program: PowerPlay

IHRM (Institute of Human Resource MGMT)

ICE Training & Consultancy

Microsoft Certification

Certified facilitator for Delloitte/Development Dimensions International (DDI) with eligibility and ability to train 60 world class courses offered by DDI learning systems geared at developing extraordinary leaders and talent development.

Culture Change Facilitation Training Program coordinated by Quest WorldWide Consulting.

Business and Training needs analysis, measuring ROI per employee, Learning Intervention development and implementation strategies.

Client Relationship Management Concepts

Employee and Industrial Relations training.

Project Management Training – Fundamentals of Project Management.

Profession: Consultant

Role: Key Expert

Cleophas holds a doctorate in information sciences from the University of South Africa (UNISA). He is the founder and current chairperson of the Kenya Association of Records Managers and Archivists (KARMA).

PROFESSIONAL MEMBERSHIPS

Member, Kenya Association of Records Managers and Archivists (KARMA)

Member, Kenya Library Association (KLA)

Member, Institute of Human Resource Management (IHRM) Kenya

Member, East and South Africa Regional Branch on International Council on Archives (ESARBICA)

Member, International Council on Archives (Category D-Individual Member)

Member, Records and Information Management Professionals Australasia (RIMPA)

AREAS OF EXPERTISE

Talent management

Leadership development

Relationship management

Coaching and mentorship

Competence-based interviewing

Facilitation skills development

Records, archives and information management

Selling skills

Performance management

Profession: Organizational Psychology

Role: Key Expert

A seasoned professional in the realm of guest experience leisure and recreation. I am also in organizational development and people strategy, helping organizations grow deep and wide within their people agenda. I am passionate about nurturing work environment that creates dignity for its people. I enjoy creating moments that matter for my teams, creating work environment where people can bring their whole selves to work and thrive. Over my career in people, i have worked with teams and organizational leaders to create a strong sense of organizational pride and identity that boosts individuals and organizational performance by focusing on organizational culture. I Build Teams. I Build People. I Build Businesses.

STRENGTHS

A dynamic team leader able to bring energy, enthusiasm, and humor to motivate team members to achieve potential and meet objectives.

A highly organized manager and certified life coach in NLP practitioner level, able to quickly assess needs and provide tools to resolve difficulties enhance learning and improve performance.

Over 8 years vast experience in experiential education and designing training materials for varied training programs i.e. Transformational Leadership, Change Management, Organizational Culture Transformation and Team building Training of Trainers.

More than 3 years as a client relations and communication manager cultivating excellent long – term relationships with clients, maintaining ongoing communication and facilitating solution to address concerns

7 years’ experience as an animation & guest experience manager in five-star resorts developing animation programs, guest engagement initiatives, leisure and recreational activities